Protecting our employees, customers, and community is a top priority at JBDev. Our team understands the uncertainty and magnitude of the coronavirus (COVID-19) and have set all of our employees up with home offices. We do not anticipate any impact on our ability to support you or the rest of our clients.
We are here to help in any way we can. We want to make you aware of some of the features within the JBDev platform that your organization may find useful over the next couple of months as your communities tackle the challenges of the coronavirus.
- Disabled Biometric Devices: Let our support team know if you would like to temporarily disable biometric authentication on the Touch Terminals to reduce the amount of interaction at the time clock.
- COVID-19 Earning Codes: Contact our customer support team if you want to add new COVID-19 earning codes for your organization to keep track of costs associated with treating COVID-19 patients.
- Surveys: You can create custom surveys to distribute to employees at the Touch Terminal to gather information from your staff.
We are with you to support in any way we can and will continue to provide best-in-class customer support.